Terms of Business

Terms of business



Scope of Terms of Business

All work carried out by or at the responsibility of Celia Thornley for clients is subject to these terms of business. These terms may be varied or excluded (in whole or in part) by any Proposal or by subsequent agreement in writing signed on behalf of Celia Thornley and the client, but not otherwise.

Acceptance of Proposals

Proposals submitted by Celia Thornley shall, unless otherwise stated therein, remain open for acceptance for sixty days from the date of submission to the client. Acceptance shall be valid only if made in writing signed by or on behalf of the client. Variation of the terms of a Proposal shall be effective only if specified in the written acceptance.

Commencement of Work

Unless otherwise stated in the Proposal, the client shall take all steps to enable Celia Thornley to begin its work not later than thirty days after acceptance of the Proposal. The client will make available or place at Celia Thornleys disposal all information facilities and personnel reasonably required to carry out the work, and generally will co-operate in all reasonable ways.


Celia Thornley will take all reasonable steps to meet the wishes of clients in the selection of sub-contractors and associates but reserves the right (unless otherwise required in writing by the client in its acceptance of a Proposal) to employ, discharge or replace at any time any sub-contractor or associate in carrying out work for clients. References in a Proposal to the utilisation of the services of a particular person as sub-contractor or associate shall imply only that Celia Thornley has consulted and intends to employ or retain such person but shall not imply that contractual arrangements have been made for such employment or retention.

Fees and Expenses

All fees expenses and other sums payable to Celia Thornley by the client shall be payable within the agreed timescale from the date of each invoice. Expenses shall be reimbursed to Celia Thornley by the client at cost.

Travel Expenses

Where travelling expenses paid or payable by Celia Thornley are to be reimbursed by the client they shall be charged at cost. The standard rate for mileage is 45p per miles.

Foreign Currency Expenses

Where any expense to be reimbursed by the client is paid by Celia Thornley in a currency other than Sterling it shall (unless otherwise stated in a Proposal) be reimbursed in Sterling calculated at the official rate of exchange prevailing at the date when the expenses were paid for.

Force Majeure

If, after the acceptance of a Proposal, the rights of Celia Thornley or of the client under the agreement are wholly or substantially diminished or the performance thereof rendered wholly or substantially impossible by reason of force majeure, then the obligations of both parties shall cease forthwith except that the client shall pay to Celia Thornley all fees and expenses then owing  (including all the expenses of or caused by or arising out of such termination) together with a sum equal to whichever is the lesser of the fees remaining to be paid thereafter or a proportion of the total fees equivalent to sixty days’ work calculated pro rata against the total time estimated for the project.

Termination or Breach by Client

If, after acceptance of a Proposal, the client shall terminate or be in serious or (after warning) repeated breach of its agreement with Celia Thornley or act in such a manner as to render the performance of the agreement by Celia Thornley wholly or substantially impossible, then Celia Thornleys obligations under the agreement shall cease forthwith. In such a case the client shall immediately pay to Celia Thornley all fees and expenses (including all the expenses of or caused by or arising out of such termination) and other sums then owing to Celia Thornley under the agreement together with a sum equal to the whole of the fees thereafter remaining to be paid under the agreement.

Contractual Limits

All work, forecasts and recommendations in any proposal, report or letter are made in good faith and on the basis of the information before Celia Thornley at the time. No statement in any Proposal, report or letter is to be deemed to be in any circumstances a representation, undertaking, warranty or contractual condition. Celia Thornley shall not be liable to the client for any indirect or consequential loss or damage. The total liability of Celia Thornley to the client shall not exceed the value of the contract. This amount includes any and all claims combined, including any costs and lawyers’ fees awarded.


Celia Thornley employs the methods, procedures, techniques, personnel and sources of information set out in the Proposal, but reserve the right to vary these as necessary or desirable in order to achieve the aims of the project.


Copyright is reserved to Celia Thornley in all proposals, reports, surveys and other documents produced or commissioned by Celia Thornley under or in connection with any agreement with a client. No such document shall be copied or published (in whole or in part) or disseminated to any third party without the written permission of Celia Thornley. Permission will not be unreasonably withheld or withdrawn provided in all cases that Celia Thornley is satisfied that the copying or publication will not cause offence to or infringe the rights of any third party and provided further that Celia Thornley is satisfied that such copying or publication will be of the whole of the document concerned and not of a part or selection therefrom.


All Proposals, reports, surveys and other documents produced or commissioned by Celia Thornley will be treated  as confidential to the client concerned and will not be shown or passed to any third party without permission of the client.


If any dispute or difference shall arise between Celia Thornley and a client concerning the meaning or effect of these terms of business or of any agreement between them to which these terms apply then if the same cannot be settled amicably it shall be referred to the arbitration of a single Arbitrator to be agreed by the parties or in default of agreement to be appointed by the President for the time being of the Law Society, London. The costs of any such arbitration shall be in the discretion of the Arbitrator whose award will be considered and taken by the parties as final and binding.